Jewelry Vortex FREE Shipping and Laser Engraving  -  30 Day Returns
Phone Icon1-888-517-3777
Frequently Asked Questions
1. How long does it take for my order to ship?
2. How do I obtain my tracking number?
3. What is your return policy?
4. Can I engrave the ring I purchased?
5. What is the cost for shipping my order?
6. I don't live in the US. Can I still place an order?
7. What are my payment options?
8. Will I be charged sales tax for my order?
9. I'm not sure about my ring size. What can I do?
10. I have my own design. Can you make it for me?
11. I saw a similar ring on a different site. Do you price match?
12. How can you offer quality engagement rings and wedding bands at low prices?
Contact Us
Please select the appropriate category below for further information on how to reach us.
Customer Service
Customer Service
Email is the best way to contact us. Click Here to email customer service. You can reach us by phone by calling during business hours at 1-888-517-3777. We'll respond to emails and voicemails within 24 business hours. Please note that we are closed on the weekends. All our customer service reps are non-commissioned.

Hablamos español y si gusta mande su pregunta al correo electrónico Un represéntate se comunicará con usted para responder su pregunta dentro de 24 horas lunes a viernes a excepción de días festivos.
Phone Number
Phone Number
Weekdays (Monday to Friday), 10:00am to 2:00pm Pacific Time
Toll Free: 1-888-517-3777
Mailing Address
Mailing Address
606 S. Hill St., Suite 411
Los Angeles, CA 90014
Suggestion Box - Every Opinion Counts!
Suggestion Box - Every Opinion Counts!
Every opinion counts, so stand up and be heard! Your opinion is important to us. If you have spotted a typo, discovered an incorrect price, or encountered a technical issue on any of our pages, we want to hear about it. Thanks again for your feedback, and happy shopping! Click Here to Email
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